Service Department

Florence Building Materials maintains a full time service department supporting any warranty or repair issues for Andersen, Eagle, Silverline and Unilux window and door systems. Florence stands behind all their products and to support their customers Florence, an Andersen Dealer Service Network Member, can provide customers 2 years in house warranty service on all Andersen products. All of our in house technicians have been formally trained by Andersen Corporation and have maintained and exceeded the industries expectation on a daily basis. They continue to train and familiarize themselves with new products and techniques. With several full time technicians the Florence Building Materials Service department combined experience is over 70 years.

Architectural Dept/TakeOff’s

Please allow us to review you plans ensuring accurate product selection. Our Architectural staff can assist you by offering the latest most energy efficient products for your upcoming project. Our knowledgeable staff are well versed and have intimate in depth working knowledge of some of the industry’s most popular window and door systems as well as local building code.

Delivery

Our fleet has several enhanced delivery capabilities including boom service to the roof, truck mounted forklift as well as dumps and lift gates available. We employ the use of truck mounted forklifts allowing us to become more efficient and flexible at the jobsite. We offer booms upwards of 80ft allowing for second story roof deliveries. Our fleet has full time in house dispatchers capable of tracking and routing all of our delivery apparatus in real time. This allows us to to give more accurate delivery windows and E.T.A.‘s by utilizing state of the art GPS technology.

Full Size Show Room

Our showrooms allow our clients to make their product decisions in life size settings. Choose from over 88 different styles of roofing and dozens of siding options. Come see the latest innovations in windows and door systems where you can touch, feel and operate all the units. You can then come in to choose 1 of our 100’s of moulding trim profiles to help you finish off the interior of your upcoming project.

Custom Millwork

If you plans call for any type of specialty millwork we have the resources and capabilities to fulfill you project need in a timely and efficient manner.

Kitchen Designs

Our professional design team will assist you throughout the entire selection and design process of your kitchen, vanities and built-in’s. Our knowledgeable staffs is on hand at two convenient kitchen design centers and are available upon appointment. We offer a variety of cabinet manufacturers that will fit your budget and dreams no matter how big or small.